Responsible Gaming

gibaje is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Your wellbeing comes first.

Safe Platform Time Controls 21+ Only

Updated: January 2026

Gaming Should Be Fun, Not Harmful

A guide to keeping your gibaje experience positive and in control

At gibaje, we believe that gaming is a form of entertainment — not a way to earn income or solve financial problems. For the vast majority of our players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, and Rajshahi, gaming on gibaje remains a fun, social pastime. However, we recognise that for a small number of players, gambling can become problematic.

This page outlines the tools, resources, and guidance available to every gibaje player. We take our responsibility seriously: we provide practical self-help tools, clear information on recognising problem gambling behaviour, and direct access to support when you need it. If gaming is no longer fun, we want to be part of the solution.

Our Core Principles

Six commitments that guide how gibaje approaches player wellbeing

🛡️

Player Safety First

Every feature and policy on gibaje is designed with player safety as the top priority, above all commercial considerations.

🔞

Strict 21+ Policy

No person under the age of 21 may register or play on gibaje. Age is verified during KYC before first withdrawal.

⚖️

Fair Play Certified

All games on gibaje are powered by certified studios including Pragmatic Play, Evolution Gaming, and Spribe — all using audited RNG systems.

🔒

Data Privacy

Your personal data and gaming history are protected under SSL encryption and strict access controls. Read our Privacy Policy.

🚫

No Predatory Design

gibaje does not use manipulative design patterns to encourage excessive play. Our interface is transparent about odds and outcomes.

🤝

Support Always Available

Our support team is available around the clock (BST, UTC+6) to assist with responsible gaming requests — no questions asked.

Self-Help Tools

Practical controls available to every registered gibaje player

gibaje provides a range of self-help tools that put you in control of your gaming activity. Any of the following tools can be activated by contacting our support team at [email protected]. All requests are processed within one business day (Bangladesh Standard Time, UTC+6).

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit to your gibaje account in Bangladeshi Taka. Once set, limits take effect immediately. Increases to existing limits carry a 7-day cooling-off period before they activate, giving you time to reconsider.

Time-Out Feature

Take a short break from gaming by requesting a time-out of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is suspended and you cannot log in, deposit, or place bets. This is ideal if you feel you need a short pause to reset.

Self-Exclusion

Self-exclusion is a longer-term measure for players who feel they need a more serious break. You can request self-exclusion for 3 months, 6 months, 1 year, or permanently. During self-exclusion, your account is fully closed and all marketing communications are stopped. Self-exclusion cannot be reversed until the chosen period ends.

Reality Checks

Enable regular in-session pop-up notifications that display how long you have been playing and your net win or loss for the session. Reality checks are available at 15-minute, 30-minute, or 60-minute intervals and serve as a gentle reminder to assess whether you want to continue.

Loss Limits

Set a maximum amount in BDT that you are willing to lose within a defined period (daily, weekly, or monthly). Once your loss limit is reached, you will be automatically logged out for the remainder of that period and prevented from placing further bets until the limit resets.

Activate Any Tool Now

To activate any self-help tool, email [email protected] with the subject line "Responsible Gaming Request". State your registered mobile number and the tool you wish to activate. All requests are processed within 24 hours (BST, UTC+6) and no reason is required.

Recognising Problem Gambling

Signs that gaming may have stopped being entertainment and become a problem

Problem gambling can affect anyone — regardless of income, background, or how long they have been playing. The key difference between recreational gaming and problem gambling is the impact it has on your daily life. Below are common warning signs to watch for in yourself or someone you know.

Self-Assessment — Ask Yourself Honestly

Do you gamble with money that was set aside for essential expenses such as rent, food, utility bills, or school fees?

Do you find yourself chasing losses — placing bigger bets to try to recover money you have already lost?

Have you tried to cut back on your gambling but found that you could not, or felt restless and irritable when you tried?

Do you hide your gambling activity from family members, friends, or colleagues in Dhaka, Chittagong, or elsewhere?

Has gambling ever caused you to miss work, studies, important family events, or social occasions?

Do you feel anxious, depressed, or empty when you are not gambling, and better only when you are playing?

Have you borrowed money, sold possessions, or incurred debt to fund gambling activity?

Tips for Safe Gaming

Simple habits that keep gaming on gibaje enjoyable and sustainable

Set a budget before you play. Decide in advance the maximum amount in BDT you are willing to spend in a session. Treat this like a ticket price for entertainment — once it is spent, the session is over.
Set a time limit. Decide how long you will play before you start and use the reality check tool or a simple phone alarm to keep yourself on track.
Never gamble to solve financial problems. Gambling is not a reliable income source. The house edge exists on every game. If you are in financial difficulty, seek help from a financial advisor rather than increasing your play.
Do not play under the influence. Avoid gambling when you are feeling stressed, emotionally upset, intoxicated, or sleep-deprived. Impaired judgment leads to poor decisions.
Take regular breaks. Step away from the screen every 30–60 minutes. During BPL season or a major cricket tournament like the T20 World Cup, it can be easy to extend sessions — set clear boundaries.
Keep gaming in perspective. Gaming on gibaje is one leisure activity among many. Maintain your relationships, hobbies, work, and social life in Dhaka, Sylhet, Khulna, or wherever you are based.
Accept that losses are part of the game. All gambling involves risk. Never chase a loss by increasing your bet size — this is one of the most common pathways from recreational play to problem gambling.
Keep your login credentials private. Never share your gibaje username or password with anyone. This also prevents others from gambling in your name without your knowledge.

Protecting Young People

Steps parents and guardians in Bangladesh can take to prevent underage access

gibaje enforces a strict 21+ age policy. We carry out age verification checks during the KYC process. However, we also recognise that parents and guardians play a vital role in ensuring young people in Bangladesh do not access adult gaming platforms.

Use device parental controls. Both Android and iOS devices have built-in parental control settings that allow you to block access to specific websites and apps. Enable these on any shared device.
Protect your login credentials. Never leave your gibaje account logged in on a shared or family device. Always log out after each session and use a strong, unique password.
Protect your bKash and Nagad accounts. Do not leave your mobile financial service accounts accessible to children or young adults, as these are the primary deposit methods on gibaje.
Talk openly about gambling. Educate young people in your household about the risks of gambling — that it involves real money, real losses, and real consequences.

Report Suspected Underage Access

If you believe a minor has accessed gibaje using your account or payment details, contact [email protected] immediately. We will investigate, freeze the account, and take appropriate action. Protecting young people is a shared responsibility.

Getting Help

You are not alone — support is available if gambling is affecting your life

If you believe gambling is negatively impacting your finances, mental health, relationships, or daily responsibilities, please seek help. Reaching out is a sign of strength, not weakness. The following resources and steps are available to you.

gibaje Support Team

Our support team is your first point of contact for any responsible gaming request. Email [email protected] to request a deposit limit, time-out, or self-exclusion at any time. No reason is required. All requests are handled with strict confidentiality.

Talk to Someone You Trust

Sometimes the most effective first step is speaking honestly with a trusted family member or close friend. In Bangladesh, community and family support networks are strong — lean on them. Acknowledging the issue to someone you trust can be a turning point.

Mental Health and Counselling Services

For serious gambling addiction, professional counselling is recommended. Mental health services are available through the National Institute of Mental Health (NIMH) in Dhaka and through private psychology clinics in major cities including Chittagong, Sylhet, and Khulna. Your local upazila health complex can also provide referrals.

 gibaje's Commitment
gibaje does not profit from problem gambling. We would rather lose a player to self-exclusion than keep an at-risk player active on the platform. If you reach out for help, we will act — promptly, privately, and without judgement. Your long-term wellbeing matters more to us than any single deposit.

Play Smart with gibaje

Enjoy cricket betting, live casino games, Dragon Tiger, Jackpot Bingo, and slots — all within your limits, all in BDT.

Explore gibaje Casino Login to Your Account Read the FAQ

21+ only. Play responsibly. Gambling involves financial risk. If gambling stops being fun, stop playing.